The process for making an appointment with Social Security
Entrepreneurs and the self-employed have to deal with numerous procedures with the Social Security, many of which can be carried out online, however, it is still necessary to go to the Social Security offices for certain procedures. Below, we are going to analyse the situations in which it is necessary to go in person, and the process for requesting an appointment at the Social Security.
Which Social Security procedures require you to go to the Social Security office in person?
In Spain, Social Security procedures are essential for the self-employed and entrepreneurs, as they guarantee compliance with labour and tax obligations. Below, we analyse the specific procedures that require the physical presence of the self-employed and entrepreneurs at Social Security offices.
Affiliation and registration with the Social Security
For new self-employed workers and entrepreneurs, the process of affiliation and registration with the Social Security system may require an in-person visit, especially in complex cases or if specific doubts need to be resolved. Although much of this process can be handled electronically, some people prefer personal assistance to ensure that all documents and requirements are correctly fulfilled.
Change of Contribution Base
The application for a change of contribution base is a procedure that, although in many cases it can be handled through the Social Security E-Office, may require a face-to-face visit if specific advice is required or if there are complications in the documentation. This is common in situations where there is a complex contribution history, or when you wish to adjust your contribution base based on significant changes in income.
Withdrawal from Social Security
The Social Security deregistration process, both for the self-employed and for entrepreneurs who cease their activity, may require physical presence to ensure that all formalities are complied with and to resolve any issues that may arise during the process. Attending in person ensures that no loose ends are left untied and that the cessation of activity is registered correctly.
Applying for benefits
In situations where the self-employed or entrepreneurs need to apply for benefits for temporary disability, maternity, paternity, or cessation of activity, physical presence may be necessary to submit original documentation and receive personalised advice. Although these applications can be initiated online, the complexity and need for additional verifications may require office visits.
Labour Inspection and Dispute Resolution
In cases of labour inspections or social security dispute resolution, physical presence is essential. Meetings with inspectors or social security officials often require personal attendance to directly address issues and present documents in person.
How to make an appointment with Social Security
To carry out various procedures at the Social Security in Spain, it is necessary to request an appointment in advance. This procedure ensures more efficient management, and here is the step-by-step process for making an appointment with the Social Security.
Step 1: Access the system
First, go to the official Social Security website (www.seg-social.es). On the home page, look for the “Citizens” option and select “Appointment for Pensions and Other Benefits (INSS)”. You can also go directly to the specific link for the appointment: Cita Previa INSS.
Step 2: Select the procedure
Once in the Appointment section, select the type of procedure you need to carry out. There are several options, such as pensions, benefits, health care, among others. It is important to choose the correct procedure to ensure that you are attended to properly.
Step 3: Identification
The system will ask for your personal details to verify your identity. You will need to enter your DNI or NIE number, as well as any additional information that may be required. Make sure you have all the information to hand to speed up the process.
Step 4: Choose Date and Time
Choose the Social Security office most convenient for you, based on your location. Select the date and time that best suits your availability. The system will show you the available options.
Step 5: Appointment Confirmation
Once you have selected all the details, confirm your appointment. You will receive a voucher with your appointment information, including the day, time and office where you should report. It is advisable to print or save this slip for future reference.
Step 6: Appointment Attendance
On the day of your appointment, go to the relevant office with all the necessary documentation. Arrive early to avoid any inconvenience.
Is it possible to make an appointment in person?
Yes, it is possible to make an appointment with the Social Security in person. To do so, you can go directly to a Social Security office near you. When you arrive, go to the customer service area and request an appointment for the procedure you need to carry out. The office staff will assist you in scheduling your appointment, providing the date and time available.
This method is useful for those who do not have internet access or prefer personal assistance. Be sure to bring your identification document (DNI or NIE) and any other relevant information to expedite the process.
