{"id":30468,"date":"2024-08-18T09:41:39","date_gmt":"2024-08-18T09:41:39","guid":{"rendered":"https:\/\/www.asesoriaorihuelacosta.com\/?p=30468"},"modified":"2024-08-24T10:49:34","modified_gmt":"2024-08-24T10:49:34","slug":"control-and-guarantee-your-reviews","status":"publish","type":"post","link":"https:\/\/www.asesoriaorihuelacosta.com\/en\/control-and-guarantee-your-reviews\/","title":{"rendered":"Control and guarantee your reviews"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-post\" data-elementor-id=\"30468\" class=\"elementor elementor-30468\" data-elementor-post-type=\"post\">\n\t\t\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-64c1e87 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"64c1e87\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b180b3d\" data-id=\"b180b3d\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-95c081e elementor-widget elementor-widget-text-editor\" data-id=\"95c081e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div id=\"articleIntro\" class=\"articleIntro\"><p>You&#8217;ve started selling products online and you&#8217;re asking your customers to leave you a review of their experience. Did you know that you have to inform consumers whether these reviews have been made by real customers or not?<\/p><p>Everyone knows that before buying a product we look at reviews of a product or a website to find out what others think.<\/p><p>It&#8217;s a fact that reviews are part of our decision to buy or order a service. That&#8217;s why website owners want good reviews at all costs.<\/p><p>But first of all and in case you still don&#8217;t know&#8230;<\/p><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-5f7a3b9 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5f7a3b9\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-a15b26d\" data-id=\"a15b26d\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a46d092 elementor-widget elementor-widget-porto_ultimate_heading\" data-id=\"a46d092\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"porto_ultimate_heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"porto-u-heading  porto-u-55ca8359258f9a412be7e73af65d2aac\"><div class=\"porto-u-sub-heading\" style=\"\"><h2>What is a review?<\/h2><\/div><style>.porto-u-55ca8359258f9a412be7e73af65d2aac.porto-u-heading{text-align:center}<\/style><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-fcf6d97 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"fcf6d97\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dd7ff16\" data-id=\"dd7ff16\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-353c582 elementor-widget elementor-widget-text-editor\" data-id=\"353c582\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Reviews are an Opinion<\/h3><p>A review is a small text that is inserted in the online platform through which users publicly evaluate, favorably or unfavorably, the service or product they have consumed.<\/p><p>Asking customers to give their opinion is a common practice and is a very good way to stand out from the competition, since the opinions of other customers are usually what make future buyers decide.<\/p><h3>Be very careful with fake Reviews<\/h3><p>Precisely for this reason, many companies publish fake reviews (they pay people to write positive opinions or use artificial intelligence tools to do so).<\/p><p>But this is a fraudulent practice created only to influence the decision of the potential consumer and, therefore, has consequences.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-e602c19 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e602c19\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-dcf641a\" data-id=\"dcf641a\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-67f0462 elementor-widget elementor-widget-heading\" data-id=\"67f0462\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Regularizaci\u00f3n de las rese\u00f1as<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9e9f773 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9e9f773\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-0157060\" data-id=\"0157060\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fafea6b elementor-widget elementor-widget-text-editor\" data-id=\"fafea6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Responsibility of the website owner<\/h3><p>Initially, online service providers were not responsible for the content of the reviews that appeared on their platforms, but rather the people who wrote them were.<\/p><p>To avoid scams and to be able to determine responsibilities, since May 28, 2022, the owners of the online platforms are directly responsible, who must ensure the truthful and lawful content of their websites.<\/p><h3>Consequences of posting false reviews<\/h3><p>In this sense, the laws on Unfair Competition and the Defense of Consumers and Users have been modified, establishing that:<\/p><ul><li>The carrying out of this type of practice is considered unfair competition.<\/li><li>Consumers must be informed with guarantees of whether the reviews that appear on their portal have actually been made by consumers or not.<\/li><li>Information must also be provided on the way in which the reviews received are processed.<\/li><\/ul><h3><br \/>Other laws regarding reviews<\/h3><p>In addition, depending on the content of the reviews, other regulations may be violated, so you should be vigilant and constantly review the comments that users of your website may make.<\/p><p>For example, some reviews could:<\/p><ul><li>Violate data protection regulations, if private information of third parties is provided.<\/li><li>Offend against the honor of people, if insulting or defamatory comments are made.<\/li><li>It could even be a crime of libel or slander if false comments about illegal activities are included in the review.<\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-85e2a7b elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"85e2a7b\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e5f4810\" data-id=\"e5f4810\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-8db9a4f elementor-widget elementor-widget-text-editor\" data-id=\"8db9a4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>As the owner of the platform, you are responsible for its content. Please check it regularly and ensure that it is real and truthful.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-5ccd7cd elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"5ccd7cd\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-50bcb53\" data-id=\"50bcb53\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-0ea8212 elementor-widget elementor-widget-image\" data-id=\"0ea8212\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t<figure class=\"wp-caption\">\n\t\t\t\t\t\t\t\t\t\t\t<a href=\"https:\/\/www.google.es\/maps\/place\/Asesor%C3%ADa+Orihuela+Costa\/@37.9095353,-0.7459684,16z\/data=!4m8!3m7!1s0xd63063df444067b:0x30698ebc891caa3a!8m2!3d37.9095353!4d-0.7433881!9m1!1b1!16s%2Fg%2F1tggpzth?hl=es&#038;entry=ttu\">\n\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"600\" height=\"376\" src=\"https:\/\/www.asesoriaorihuelacosta.com\/wp-content\/uploads\/2024\/08\/resenas.png\" class=\"attachment-large size-large wp-image-29987\" alt=\"resen\u0303as\" srcset=\"https:\/\/www.asesoriaorihuelacosta.com\/wp-content\/uploads\/2024\/08\/resenas.png 600w, https:\/\/www.asesoriaorihuelacosta.com\/wp-content\/uploads\/2024\/08\/resenas-400x251.png 400w\" sizes=\"auto, (max-width: 600px) 100vw, 600px\" \/>\t\t\t\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t\t\t\t<figcaption class=\"widget-image-caption wp-caption-text\">Click on the photo to see the reviews of Asesoria Orihuela Costa<\/figcaption>\n\t\t\t\t\t\t\t\t\t\t<\/figure>\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-8cbec57 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"8cbec57\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-7231f80\" data-id=\"7231f80\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b435f0b elementor-widget elementor-widget-heading\" data-id=\"b435f0b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">How to deal with reviews<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-e19f0e4 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e19f0e4\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-8404a54\" data-id=\"8404a54\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ac28085 elementor-widget elementor-widget-text-editor\" data-id=\"ac28085\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>Be Extremely Vigilant<\/h3><p>Establish a system to periodically review the reviews you receive on your website and remove those whose content is inappropriate for violating any of the laws indicated above.<\/p><p>Depending on the type of business, you may have to carry out this control on a daily, weekly or monthly basis.<\/p><p>Guarantees on the reviews posted on your website<\/p><p>As for how to guarantee the management of your reviews, incorporate verification systems such as the ISO 20488 Standard, which guarantees that the reviews have been collected and moderated before being published.<\/p><p>This will also help you increase the confidence of your potential customers.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-e5adf1d elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"e5adf1d\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-eaafff1\" data-id=\"eaafff1\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d1222fd elementor-widget elementor-widget-text-editor\" data-id=\"d1222fd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>User reviews can help you increase your sales. But as the owner of a platform offering products or services online, you are responsible for your content. Therefore, check it regularly and ensure that it is real and truthful.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-032a964 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"032a964\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-fdd4dd9\" data-id=\"fdd4dd9\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-229cf9d elementor-widget elementor-widget-heading\" data-id=\"229cf9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Google Reviews<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9309849 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9309849\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e6c8534\" data-id=\"e6c8534\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ad7855e elementor-widget elementor-widget-text-editor\" data-id=\"ad7855e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>\u201cI like it\u201d<\/h3><p>You know that customer reviews are more influential than discounts and that they are an important element in a company&#8217;s sales strategy. For this reason, its use is regulated to avoid and sanction abusive or unfair competition practices, such as, for example, paying or encouraging good ratings, including fake reviews, making negative comments to competitors&#8230; (for more information.<\/p><h3>Imported Reviews<\/h3><p>There are companies that decide to import the reviews that appear on other platforms (such as Google or Tripadvisor) instead of collecting them themselves.<\/p><p>When importing them, it is the company \u2013 and not these portals \u2013 that is responsible for ensuring that the comments comply with the regulations:<\/p><ul><li>Ask the platform what its policy is when verifying the comments entered by users.<\/li><li>If it is not possible to guarantee whether they are real customers or to prove the way in which the reviews are processed, do not import them.<\/li><\/ul><p><br \/>If you import reviews from other platforms to your website, you will be responsible for their content. Check that they are real and truthful.<\/p><h3><span style=\"color: #0000ff;\">G<\/span><span style=\"color: #ff0000;\">o<\/span><span style=\"color: #ff9900;\">o<\/span><span style=\"color: #0000ff;\">g<\/span><span style=\"color: #339966;\">l<\/span><span style=\"color: #ff0000;\">e<\/span> review<\/h3><p>In the specific case of Google, for example, it already warns that \u201c<strong>Google does not verify reviews and It simply removes false content when it identifies it<\/strong>.\u201d<\/p><p>Therefore, your company would be responsible for any complaints about comments you post from there.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-9e8394f elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9e8394f\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-219cb1c\" data-id=\"219cb1c\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-9ff9ab1 elementor-widget elementor-widget-image\" data-id=\"9ff9ab1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/www.asesoriaorihuelacosta.com\/wp-content\/uploads\/2024\/08\/resenas-1.png\" class=\"attachment-large size-large wp-image-30032\" alt=\"resen\u0303as\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-0985be3 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0985be3\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-14e01a0\" data-id=\"14e01a0\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1515abf elementor-widget elementor-widget-heading\" data-id=\"1515abf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">What happens if an employee leaves a bad review?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<section data-particle_enable=\"false\" data-particle-mobile-disabled=\"false\" class=\"elementor-section elementor-top-section elementor-element elementor-element-0ea821c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"0ea821c\" data-element_type=\"section\" data-e-type=\"section\">\r\n\t\t\r\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\r\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b7c9203\" data-id=\"b7c9203\" data-element_type=\"column\" data-e-type=\"column\">\r\n\t\t\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\r\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-03b53a5 elementor-widget elementor-widget-text-editor\" data-id=\"03b53a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h3>An employee criticised his company on the Internet<\/h3><h4>A worker cannot be fired for posting negative reviews of the company on the Internet.<\/h4><p><strong>Freedom of expression<\/strong><\/p><p>The High Court of Justice of Castilla-La Mancha [TSJ Castilla-La Mancha 15-06-2023] has considered that it is not grounds for dismissal for a worker to post a negative review of the company on his Google profile.<\/p><p>The worker posted a review with the following content: \u201cTerrible management, they do not look out for the worker, bad hours working on holidays and weekends and nights and low pay&#8230; not at all recommendable.\u201d<\/p><p><strong>Dismissal void<\/strong><\/p><p>Thus, the Court has declared the dismissal carried out by the company to the worker who had uttered the criticism void, considering that said dismissal violated his fundamental right to freedom of expression.<\/p><p>Therefore, the company must reinstate the employee and pay him the procedural wages.<\/p><p><strong>Exception.<\/strong><\/p><p>If the comments were insulting or derogatory, then dismissal could be considered appropriate. However, in this specific case:<\/p><ul><li>These were simply opinions and critical statements about the company&#8217;s operations.<\/li><li>According to the Court, such comments may cause certain damages, but they are not insulting.<\/li><\/ul><p><br \/><strong>Recommendation.<\/strong><\/p><p>If an employee is posting bad reviews of your company on the Internet, warn him or sanction him so that he does not repeat it. A dismissal will be considered disproportionate.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t<\/section>\r\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>You&#8217;ve started selling products online and you&#8217;re asking your customers to leave you a review of their experience. Did you know that you have to inform consumers whether these reviews have been made by real customers or not? Everyone knows that before buying a product we look at reviews of a product or a website [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":29991,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_eb_attr":"","inline_featured_image":false,"footnotes":""},"categories":[45],"tags":[],"class_list":["post-30468","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-blog"],"featured_image_src":{"landsacpe":["https:\/\/www.asesoriaorihuelacosta.com\/wp-content\/uploads\/2024\/08\/resenas-.png",756,430,false],"list":["https:\/\/www.asesoriaorihuelacosta.com\/wp-content\/uploads\/2024\/08\/resenas--463x348.png",463,348,true],"medium":["https:\/\/www.asesoriaorihuelacosta.com\/wp-content\/uploads\/2024\/08\/resenas--300x171.png",300,171,true],"full":["https:\/\/www.asesoriaorihuelacosta.com\/wp-content\/uploads\/2024\/08\/resenas-.png",756,430,false]},"yoast_head":"<!-- This site is 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